Essential Management Skills – Course details announced
Essential Management Skills - Course details announced
Dates: Thursday 17th November 2005 and Thursday 23rd February 2006
Venue: Leicester Tigers Rugby Club
Cost: £239+VAT per person
Later this year, Pitchcare will run its first 'Essential Management Skills' course, delivered by trainer and careers counsellor Frank Newberry. Frank has trained Groundsmen and Greenkeepers for more than 15 years and this new course is aimed at helping those in a supervisory or management position to acquire a range of vital management skills and put them into practice successfully in the workplace.
A course itinerary is shown below. Three months separate the two days so delegates have the opportunity to implement new techniques and then feed their experiences back to the group. Attendance certificates will be provided to delegates who complete the course. The cost of £239+VAT covers two days of training, all course notes and handouts, refreshments throughout the day, buffet lunch and a three-month 'Trainer Helpline' to Frank Newberry.
DAY 1 - 17th November 2005
1. Reception and Course Introduction
2. Preferred Learning and Working Styles
3. Personal Work Planning, Objectives and Priorities
4. Leadership and Delegation, Managing Stress
12.30pm LUNCH
5. Leading the Work Team and the Power of Personal Example
6. Performance Management 1: Setting & Monitoring Standards
7. Performance Management 2: Motivating the Team to Meet High Standards
8. Performance Management 3: Appraisal, Discipline and Corrective Action
9. Review and Action Planning for the Return to Work
DAY 2 - 23rd February 2006
1. Course Overview and Learning Experiences since Day One
2. Conflict at Work and Managing Difficult People
3. Enhanced Communication Skills 1: 'One to One' and Networking
4. Enhanced Communication Skills 2: Team Meetings
12.30pm LUNCH
5. Enhanced Communication Skills 3: Management Meetings
6. Enhanced Communication Skills 4: Making Presentations
7. Negotiating in the Workplace
8. Writing at Work, Reading and Recall
9. Review and Action Planning for the Return to Work